Returns & Exchanges

At Learning Express Houston, we want you to be completely satisfied with your purchase. If a toy or gift isn't the perfect fit, you can return most items in their original, unopened packaging within 30 days for a full refund or exchange.

1

Verify Eligibility

Ensure the item is in its original condition, unopened, and accompanied by the original receipt or gift receipt within the 30-day return window.

2

Visit Our Store

Bring your item and proof of purchase to our Houston location where our staff will inspect the product and assist you with the transaction.

3

Choose Your Refund Method

Select between a refund to your original payment method, a physical gift card for future play, or an immediate even exchange for another item.

4

Complete the Transaction

Once processed, you will receive a confirmation receipt; please note that seasonal items and personalized products may be subject to final sale terms.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing